Our Association employs a team of specialists with particular expertise and talented administrative staff to make sure we are providing our members with the best possible services.
Sylvie Duguay, Office Manager / Accounting Financial Administrator
Sylvie Duguay began working for CPAA on July 5th, 1977, when she was hired as an administrative assistant. In 1981, she became Office Manager and Accounting Financial Administrator.
Over the past 42 years, Sylvie has acquired a great deal of experience; she is part of CPAA’s institutional memory. Sylvie has worked with 8 National Presidents as well as many Vice-Presidents and Secretary-Treasurers. She has participated in the Association’s activities and helped make sure the National Conventions run smoothly. She has witnessed all the ups and downs of the Association over the years.
Sylvie safeguards the best interests of the Association and remains passionate about her work.
Pascal Leroux, Computer Data / Technical Specialist
Pascal has been working for CPAA since 2002. He is our IT specialist, responsible for all the internet technology at the National office as well as supporting Branch Officers, programming and maintaining our membership databases and other electronic records. Pascal attended an intense compressed Network Administrator program a La Cité Collégiale in 1999 and is always learning to keep up with the fast-changing world of digital technology. He enjoys the challenges of finding answers to problems that may arise in the course of every day and is dedicated to trying to make life as easy as possible for CPAA staff and Officers across the country.
Vanessa Leblond, Senior Administrative Assistant
Vanessa has a diploma in Business Administration from La Cité Collegiale and has previously worked as a receptionist and administrative assistant before joining CPAA. If you phone the main number at National Office, Vanessa is usually the one who answers. She also assists with all the daily office administration, including membership status changes, formatting and mail-outs, and the coordination of CPAA programs such as the Just for You training, the Education fund, and final appeals, as well as many other tasks!
Andréanne Ménard, Administrative Assistant
Andréanne is our newest staff member. She assists us with daily administrative tasks such as membership status changes and answering the phone, etc.. Andréanne has a Bachelor degree in Anthropology and previously worked as a customer service associate before working for CPAA. She is happy to help and always has a smile to welcome you.